Frequently asked questions
What do we need to start?
We will arrange an orientation to discuss inputs and timelines to ensure a streamlined transition.
Why don’t you charge by the hour?
CayBook is structured to ignore billing hourly. We base the price on the size of the organization. We anticipate additional time during the onboarding process.
What determines the business size?
Accounting and Bookkeeping fees are based on the number of employees but if we quote a higher rate, it’ll be a function of the volume of bookkeeping that we have to handle.
Contractors are typically sole proprietors with 1-5 employees.
Small businesses have less than 50 employees.
Medium-sized businesses have between 50-100 employees.
How do you know what to charge for Accounting & Bookkeeping?
We’ve worked with businesses in the past 10 years. We’ve built systems and processes to help our staff be efficient and accurate in handling their files. Along the way, we’ve learned how long our work takes. We’ve also learned which factors require more time and effort. If we quote a higher rate, it’ll be a function of the volume of bookkeeping that we have to handle.
I’m behind on my bookkeeping. Can you help me get caught up?
Absolutely. The fact is most clients need us to do at least some catch up work to get their books up to date. We determine the scope of your catch up work (bookkeeping and prior year tax filing) during the onboarding process. And we’ll give you a flat fee quote to complete the work. Catch up work is still priced per month, but our catch up fees are discounted from our regular monthly fees.
I’m in the middle of my fiscal year. Can I switch to CayBook from my current provider?
If you want us to take over the bookkeeping from another service provider in the middle of your fiscal year, we’d need to review the file to identify issues that need to be addressed before we can start.
Are there any hidden fees?
Nope. You’ll always know what you’re paying up front. There are no administration fees or fixed contract terms.
Can CayBook assist with other services?
Yes. Under our financial services group, CayBook offers a variety of services. The fees are assessment based on requirements but be rest assured that our prices are competitive and often below market. Refer to our services section